Ardkeen Oils FAQs |
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How do i place an order?
To place an order call us on 07936272462 or send us a message on our facebook page.
When will my oil be delivered?
Our standard delivery is next day delivery Monday - Friday, however when ordering you can pick any day which suits you. It is not possible for us to provide an exact time of delivery.
CAN I GET AN EMERGENCY DELIVERY?
If we have sufficient notice we can try and fit you in for same day delivery where possible.
WHAT TYPES OF PAYMENT DO YOU ACCEPT?
Currently we accept cash on delivery, card payment via telephone (most major credit and debit cards) or cheque to existing customers. Please note there is an additional charge for commercial card transactions.
We do not provide credit, payment must be received either before delivery or on delivery. Prices are based on payment on or before delivery, otherwise an additional charge may be added. ARE THERE ANY ADDITIONAL CHARGES (DELIVERY CHARGES, ETC)?
No, the price quoted is inclusive of all charges including delivery and VAT. There is only an additional charge if you pay using a commercial card.
WHAT IF MY TANK DOESN'T HOLD THE OIL I HAVE ORDERED?
If you tank does not hold what you ordered you will only be charged for the oil that you actually receive. If payment has been made prior to delivery you will receive the appropriate refund.
Do You deliver to my area?
Please see the map on our Home page which shows the areas we deliver to.
do you have a mini tanker?
No, we only deliver in a standard tanker.
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